Refund policy
Return Policy
We want you to feel confident in every purchase. If something isn’t quite right, we’re here to help.
Return Window
Returns are accepted within 30 days of the delivery date.
Eligibility for Returns
-
Full-price items are eligible for return.
-
Sale items are final sale and are not eligible for return or exchange.
Condition of Returned Items
To ensure all items meet our quality standards, returns are carefully reviewed upon arrival. Items must:
-
Be unworn and unused
-
Be in original condition
-
Have all original tags attached
Please note that items showing signs of wear—such as deodorant marks, fragrance, stains, or other indications of use—may not be eligible for return. If a return does not meet these requirements, it will be sent back to you.
How to Return
To return an item, please send it to:
11 W Division St, Unit 1102
Chicago, IL 60610
Be sure to include the original packing slip or a handwritten note with your order details, including your order number, so we can process your return efficiently.
Return Shipping
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we are unable to guarantee receipt of returns without tracking.
Refunds
Once your return has been received and approved, your refund will be issued to the original form of payment.
Additional Information
We reserve the right to decline returns that do not meet the above criteria, in order to maintain the quality and care we extend to all customers.